Inbox and reply agents
Classify incoming emails, draft replies, create tasks, update CRM records, and escalate urgent messages to the right person.
AI agents for real operations
Prepare replies, organise information and spot work that needs attention. Your team stays in control of important decisions.
An email or request starts the process.
The agent prepares a proposed action.
Sensitive decisions stay with you.
The approved next step is carried out.
Illustrative workflow. Sensitive actions stay subject to your approval.
Practical places to start
Classify incoming emails, draft replies, create tasks, update CRM records, and escalate urgent messages to the right person.
Draft answers from Notion, Confluence, Google Docs, Zendesk, Intercom, or Freshdesk knowledge bases while keeping humans in control.
Watch missed handoffs, missing data, failed automations, delayed tasks, and risky exceptions across tools like Airtable, Slack, Teams, Asana, and Monday.com.
Good AI agents are not generic chatbots. They need access boundaries, approval rules, fallback paths, logging, and a clear definition of what they are allowed to do. We design agents around your existing workflow instead of asking your team to change tools.
A typical first project starts with one focused workflow: lead qualification, support triage, invoice extraction, CRM cleanup, or operations monitoring. We define the success criteria, connect the required systems, test with real examples, and add human approval where a wrong action would be costly.
Popular systems we can design around include Gmail, Outlook, HubSpot, Salesforce, Pipedrive, Airtable, Notion, Google Sheets, Slack, Microsoft Teams, Zendesk, Intercom, Shopify, WooCommerce, QuickBooks, Xero, Stripe, SumUp, n8n, Make, Zapier, OpenAI, and Anthropic.
We connect the workflow to the tools your team already uses, with clear access boundaries, error handling, logs, and human approval where a wrong action would be costly.
Before we start
Usually not. We first check the APIs and integration options of the tools you already use. If something cannot be connected reliably, we explain the limitation before building.
No. Fixed rules are often enough for moving data, reminders or updates. AI is useful when a task needs interpretation, classification or a draft reply. We choose what the task actually needs.
The scope depends on the workflow, integrations, data quality and ongoing support. We agree the scope and price before building; an initial proposal is not a binding quote.
A focused first workflow can take days to a few weeks, depending on access, the number of systems and testing needs. We agree a realistic timeline after reviewing the task.
Your team can approve emails, invoice records or other important changes. Approval rules are part of the design, not something added after launch.
Find your starting point
Tell us about one repetitive task and the tools you use. Get two initial automation ideas by email, with an outline of possible next steps.
Prefer a conversation?
Book a discovery call